User Data Deletion Instructions
Last updated: October 17, 2026
You can request deletion of personal data held by Banner's Hallmark, including information associated with our website and our interactions or integrations through Meta services such as Facebook, Instagram, Messenger, and WhatsApp.
How to request deletion
- Email postal@bannermgmt.com with the subject Data Deletion Request.
- Include your name and the email address or phone number you used to contact us. For a WhatsApp request, include your WhatsApp phone number with country code. If relevant, include the Facebook or Instagram profile name, Page name, or application name associated with your interaction.
- Tell us whether you want all personal data associated with you deleted or identify the specific information or interaction concerned.
Please provide only the information needed to identify your records. Do not send passwords, payment card details, Meta access tokens, or other sensitive credentials.
Verification and processing
We may ask for additional information reasonably necessary to verify your identity or authority and locate the relevant records. We use information provided with your request to handle the request and meet related legal obligations.
We will review your request and process verified deletion requests without undue delay and within the time required by applicable law. We will email you with the outcome, including any applicable retention exceptions or permitted extension. You can request a status update by replying to the same email thread.
What deletion covers
Where held by us and associated with your request, this may include your contact details, profile identifiers, messages, attachments, and other personal information received through our services or Meta integrations. We will delete applicable personal data from systems we control and instruct service providers acting on our behalf to delete the relevant data where applicable.
Information we may need to retain
We may retain limited information when required or permitted by applicable law, such as transaction records required for tax or accounting obligations, information needed to resolve legal claims, or records necessary to comply with legal obligations. If an exception applies, we will explain it in our response.
Data held by Meta and other businesses
This process concerns data held by Banner's Hallmark. It does not delete your Facebook, Instagram, or WhatsApp account, or data independently held by Meta or another business. Use the relevant provider's account and privacy settings for those requests. Removing an app or integration from Meta may stop future access but does not by itself delete information already held by us.
For more about our data practices, read our Privacy Policy.
Contact: Banner's Hallmark — postal@bannermgmt.com