- Merchandise accompanied by an original Banner’s Hallmark sales receipt (in-store sales) or order confirmation (for online orders) may be returned for an exchange, store credit, or refund within 30 days of purchase.
- Merchandise must be returned in original packaging and in like-new, saleable condition with tags/UPC barcode attached.
- Items returned by mail will receive credit within 14 business days after we receive and process your return. This will show on your next statement depending on your issuing bank and/or billing cycle.
- Unfortunately, we cannot refund shipping charges.
- We reserve the right to deny any return.
- Sale merchandise is purchased as final sale and cannot be returned or exchanged.